Terms of Service
1. Introduction
This website is operated by ARTISTA MYSTIKA. Throughout the site, the terms “we”, “us”, and “our” refer to ARTISTA MYSTIKA. By accessing or using this website, including purchasing our products or services, you agree to be bound by these Terms of Service.
2. Acceptance of Terms
By visiting our site and/or purchasing from us, you agree to comply with these Terms of Service along with our related policies (including Privacy Policy, Refund & Cancellation Policy, and Shipping Policy).
If you do not agree with any part of these terms, you should discontinue use of this website.
We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of any changes.
3. Use of Website
You agree to use this website only for lawful purposes. You must not use this website in any way that may cause harm, disruption, or misuse of the platform.
Any attempt to misuse, hack, transmit harmful code, or engage in unauthorized activities will result in termination of access and may lead to legal action.
You are responsible for providing accurate and complete information while placing orders or interacting with the website.
4. Product Information
All products offered by ARTISTA MYSTIKA are metal and stone artworks and may carry natural variations in weight, density, finish, and appearance due to material characteristics and batch-based creation.
Product descriptions, images, and specifications are provided for representation purposes only. Actual products may vary, and such variations shall not be considered defects.
An additional 1–2 kg weight may be considered over the actual product weight for customs and handling purposes.
We reserve the right to modify product details, pricing, or availability at any time without prior notice.
5. Orders & Payments
All orders placed through the website are subject to acceptance and availability. We reserve the right to accept, reject, or cancel any order at our sole discretion, including in cases of suspected fraud or incorrect information.
Customers must provide accurate and complete information while placing orders. Any issues arising due to incorrect details shall be the responsibility of the customer.
All payments are processed through third-party payment gateways. ARTISTA MYSTIKA does not store any payment information.
Prices are subject to change without notice. Applicable taxes, customs duties, or additional charges (if any) shall be borne by the customer.
Once an order is placed and payment is completed, it cannot be cancelled or modified.
6. Shipping & Delivery
Shipping and delivery are governed by our Shipping & Delivery Policy.
Shipping & handling charges are additional and must be paid separately as communicated after purchase. Dispatch will be initiated only after full payment of applicable charges.
Delivery timelines are subject to courier partners and external factors. ARTISTA MYSTIKA shall not be liable for delays caused by third-party logistics.
Risk of loss or damage transfers to the customer upon dispatch. Any issues during transit shall be handled as per our policies.
Any delays, failed deliveries, returns, or additional charges arising due to incorrect address, non-acceptance, or customer-related issues shall be borne by the customer.
7. Policy Reference (No Refund & Related Terms)
All purchases are subject to our Refund & Cancellation Policy. By placing an order, you acknowledge and agree that no refund, return, or replacement is permitted except only as explicitly stated under limited conditions in the policy.
All policies form an integral part of these Terms of Service, and customers are advised to review them carefully before making a purchase.
8. Third-Party Services
Our website and services involve third-party providers, including payment gateways, website platforms, and logistics partners.
We do not control and are not responsible for the performance, policies, or practices of such third parties. We shall not be liable for any issues, delays, losses, or damages arising from third-party services.
Your interactions with such providers are subject to their respective terms and policies.
9. Intellectual Property
All content on this website, including text, images, designs, logos, product representations, and artworks, is the property of ARTISTA MYSTIKA and is protected under applicable intellectual property laws.
Any unauthorized use, reproduction, distribution, modification, or duplication (including digital or physical) without prior written permission is strictly prohibited and may lead to legal action.
10. Limitation of Liability
To the maximum extent permitted by law, ARTISTA MYSTIKA shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
All products are provided “as is” and “as available.” Due to the nature of metal and stone artworks, we do not guarantee exact uniformity in appearance, finish, or weight.
We do not guarantee uninterrupted or error-free operation of the website.
In no event shall our liability exceed the amount paid by the customer for the product.
We shall not be held liable for any delay or failure in performance arising from events beyond our control, including but not limited to logistics delays, customs processing, natural events, or other unforeseen circumstances.
11. Disclaimer of Claims
“Our products are decorative artifacts inspired by traditional and cultural aesthetics. We do not make any claims regarding spiritual, financial, health, or personal outcomes. Any beliefs associated with such products are subjective and vary from individual to individual.”
12. Governing Law & Jurisdiction
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra.
13. Contact Information
For any questions regarding these Terms of Service, please contact the ARTISTA MYSTIKA Team:
+91 97624 01234
+91 89999 12428
+91 915257 3337
(Call / WhatsApp / Telegram)